> For the complete documentation index, see [llms.txt](https://mayfi.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mayfi.gitbook.io/docs/getting-started/troubleshoot.md).

# Troubleshoot

{% hint style="warning" %}

#### If you found any issue that aren't listed here, please, report it in our support server.[ ](https://discord.gg/tvN7cGJ)[Join](https://discord.gg/tvN7cGJ)

{% endhint %}

### Mayfi doesn't respond to my commands!

Make sure that you are using the correct prefix if you don't remember the actual prefix, try using  

```javascript
@Mayfi help
```

If it still doesn't work, make sure that Mayfi has the following permissions

| Permission    | Description                         |
| ------------- | ----------------------------------- |
| Send Messages | Allows Mayfi to send messages       |
| Read Messages | Allows Mayfi to read messages       |
| Use Embeds    | Allows Mayfi to send Embed Messages |

If Mayfi still doesn't respond your commands, join in our [support server](https://discord.gg/tvN7cGJ) and ask for help.

### Spanish language isn't working!

![](/files/-M1MOCd5Q2i-3zMkl3tn)

Spanish language is in W\.I.P (Work in Progress), it's perfectly normal if it's not working the way it should.

### It's saying i can't give a reputation, but i didn't give one!

![](/files/-M1MPNfPRkkkvVu83CL8)

If you didn't give a reputation, and it's showing you did, you can try to join our [support server](https://discord.gg/tvN7cGJ) and report the bug, but there's not much we can do, the best thing you can do is wait the time to end.

{% hint style="info" %}

#### If you still didn't found the solution for your problem, join our [discord server](https://discord.gg/tvN7cGJ) and we'll help you :)

{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://mayfi.gitbook.io/docs/getting-started/troubleshoot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.