# Troubleshoot

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#### If you found any issue that aren't listed here, please, report it in our support server.[ ](https://discord.gg/tvN7cGJ)[Join](https://discord.gg/tvN7cGJ)

{% endhint %}

### Mayfi doesn't respond to my commands!

Make sure that you are using the correct prefix if you don't remember the actual prefix, try using  

```javascript
@Mayfi help
```

If it still doesn't work, make sure that Mayfi has the following permissions

| Permission    | Description                         |
| ------------- | ----------------------------------- |
| Send Messages | Allows Mayfi to send messages       |
| Read Messages | Allows Mayfi to read messages       |
| Use Embeds    | Allows Mayfi to send Embed Messages |

If Mayfi still doesn't respond your commands, join in our [support server](https://discord.gg/tvN7cGJ) and ask for help.

### Spanish language isn't working!

![](https://4248513757-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M1M1fpoiUWUq0Y5XIy6%2F-M1MMwSRNQ6CQ7G8FziD%2F-M1MOCd5Q2i-3zMkl3tn%2Fimage.png?alt=media\&token=c278031b-2df3-4238-8261-9cc8c8ed7d1d)

Spanish language is in W\.I.P (Work in Progress), it's perfectly normal if it's not working the way it should.

### It's saying i can't give a reputation, but i didn't give one!

![](https://4248513757-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M1M1fpoiUWUq0Y5XIy6%2F-M1MMwSRNQ6CQ7G8FziD%2F-M1MPNfPRkkkvVu83CL8%2Fimage.png?alt=media\&token=3cdd7086-f950-4498-911e-a67e3ee22716)

If you didn't give a reputation, and it's showing you did, you can try to join our [support server](https://discord.gg/tvN7cGJ) and report the bug, but there's not much we can do, the best thing you can do is wait the time to end.

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#### If you still didn't found the solution for your problem, join our [discord server](https://discord.gg/tvN7cGJ) and we'll help you :)

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